Terms of service

Last updated: September 12, 2026

These Terms of Service govern your use of ourshop.com and purchases from Our Shop. By using the website or placing an order, you agree to these terms.

Store Use

You must use the store only for lawful purposes. You may not interfere with store security, introduce harmful code, misuse another person's information, violate intellectual-property rights, or attempt unauthorized access.

Product Information

We make reasonable efforts to present accurate product descriptions, specifications, availability, pricing, and images.

Screen settings, production improvements, and reasonable manufacturing variations may result in minor differences. Our Shop may correct errors or update information when necessary.

Orders

Submitting an order is an offer to purchase. Our Shop may accept, reject, limit, or cancel an order where reasonably necessary, including because of:

  • Product unavailability;
  • Pricing or listing errors;
  • Suspected fraud;
  • Payment failure;
  • Delivery restrictions; or
  • Applicable legal requirements.

If payment has been collected for a cancelled order, the applicable amount will be refunded.

Pricing and Payment

Prices are displayed in the currency shown at checkout. Applicable shipping fees, taxes, duties, and other charges will be shown or governed by the Shipping Policy.

Customers must provide current, complete, and accurate payment and billing information.

Product Use and Safety

Customers are responsible for:

  • Reading all instructions and safety information;
  • Following local registration, licensing, age, operating, and equipment requirements;
  • Using appropriate safety equipment;
  • Operating products only in suitable and legally permitted locations;
  • Conducting required inspections and maintenance; and
  • Ensuring operators possess the necessary judgment, ability, and supervision.

Never operate a product while impaired or in unsafe environmental conditions.

Returns, Shipping and Warranty

Purchases are governed by the published:

  • Refund and Return Policy
  • Shipping Policy
  • Privacy Policy

These policies form part of these Terms of Service.

Intellectual Property

Website content — including trademarks, branding, copy, graphics, images, videos, and design elements — is owned by Our Shop or used with permission and is protected by applicable intellectual-property laws.

No content may be reproduced, distributed, modified, or commercially exploited without authorization.

Third-Party Services

The store may use or link to third-party services. Our Shop is not responsible for independent third-party websites, policies, content, or services. Use of those services may be governed by separate terms.

Disclaimer

To the fullest extent permitted by law, the website and services are provided on an "as available" basis. No statement excludes warranties, guarantees, or consumer rights that cannot lawfully be excluded.

Limitation of Liability

To the fullest extent permitted by law, Our Shop will not be liable for indirect, incidental, special, or consequential loss arising from the website, products, or services.

Nothing in these terms limits liability where limitation is prohibited by law, including liability for fraud, intentional misconduct, or other non-excludable obligations.

Indemnification

To the extent permitted by law, you agree to indemnify Our Shop against claims, losses, or expenses arising from unlawful website use, violation of these terms, infringement of another party's rights, or product use contrary to supplied instructions.

Governing Law

These terms are governed by the applicable laws of Maryland, United States, without limiting mandatory consumer protections available in a customer's place of residence.

Changes

Our Shop may update these terms when necessary. Changes become effective when published, except where additional notice or consent is legally required.

Contact

Our Shop Maryland, United States support@ourshop.com